Refund Policy

Last updated: 18 September 2026

This policy explains when we refund, and why the rules are shaped the way they are.

You see every extracted event, and can edit all of them, before you pay. Payment is the last step, not the first — so you always know exactly what you're buying.

We will refund you in full if

You paid but never received your file — for example the download failed, or the page errored after checkout.
The file is broken or won't import into a standards-compliant calendar application, and we can't fix it for you.
You were charged more than once for the same order.
You were charged but the events you reviewed aren't what you received.

Email scheduletocalendarapp@gmail.com with your order ID. We aim to respond within two business days, and approved refunds are issued to your original payment method — typically arriving within 5–10 business days, depending on your bank.

We generally cannot refund

Events you approved that turned out to be wrong. The review screen exists so you can correct extraction mistakes before buying. Once you've reviewed, edited and paid, the file reflects what you approved.
Changing your mind after downloading. This is a digital product delivered immediately and it cannot be returned.
Buying the wrong tier after downloading — though get in touch, because we'd usually rather help than argue about it.

Your statutory rights

If you are a consumer in the UK, EU or another region with a statutory right to cancel digital purchases, that right normally lasts 14 days — but it ends once delivery of digital content begins with your consent. By completing checkout and downloading your calendar file, you ask for immediate delivery and acknowledge that you lose that cancellation right once the download starts.

This policy does not otherwise affect your statutory rights, including rights relating to goods or services that are faulty or not as described.

Chargebacks

If something has gone wrong, please email us first — we can almost always resolve it faster than a bank dispute, and we'd rather fix the problem than win an argument.

Contact

scheduletocalendarapp@gmail.com — include your order ID from the success screen or your Stripe receipt.